Shipping

Shipping & Store Pickup

Free shipping on orders of NIS 2,000 and above.
Shipping fees apply to orders under NIS 2,000.

Order Preparation

All orders are shipped from Tel Aviv, Israel.

Jewelry that is in stock is shipped within 1-3 business days after placing your order.

Made-to-order and custom-made jewelry - including custom-size rings, Letter necklaces, white or red gold jewelry, non-standard lengths, and other special requests - require up to 21 business days for production.

Please note that shipping time is additional to the production time.
Once your order is ready, it will be shipped according to the delivery times listed below.

Delivery Times

Delivery times vary by destination and are approximate. In rare cases, delays may occur.

Shipping in Israel

Tel Aviv & Gush Dan:
Orders delivered in the Tel Aviv metropolitan area (Gush Dan) and its surroundings are shipped with our studio courier. Delivery is expected within 1–3 business days from collection at the studio and will be scheduled with you in advance.

Other areas in Israel:
Orders shipped to other areas in Israel are delivered via DHL Express and are expected to arrive within 3–5 business days from collection at the studio. You will receive a tracking number and shipping details once they are provided to us by the courier.

International Shipping

International orders are shipped via DHL Express and are expected to arrive within 3–6 business days from collection at the studio.

For orders shipped outside of Israel, the client is responsible for paying all local taxes in the destination country, including customs clearance fees and any additional expenses that may occur. We recommend checking the applicable taxes and other associated costs before placing your order.

You will receive a tracking number and shipping details once they are provided to us by the courier.

Store Pickup

If you choose store pickup, made-to-order items require up to 21 business days for production. You’ll receive a confirmation from us when your order is ready for pickup. Please arrive out store only after receiving this confirmation.

Orders can be collected from our store during opening hours.

Important Information

Please note that an order cannot be changed or canceled after it has been placed.

Our Address

17 Masaryk Blvd.
Tel Aviv 6416508
Israel

Contact Us

For any questions, requests or concerns, please feel free to contact us by phone, WhatsApp or email.

03-6025051
054-5677062
studio@shunastudio.com